Privacy Policy | Vigyan Flexible Hoses

Last updated: August 2026

1. Introduction

At Vigyan (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us through our website www.flexiblemetals.in. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We may collect the following types of information when you interact with our website:

Contact information you voluntarily provide through inquiry forms, quote requests, or career applications — including your name, company name, email address, phone number, and message content.
Technical information automatically collected by standard web analytics tools — including IP address, browser type, device type, pages visited, and time spent on the site.
Cookies & tracking used by Google Analytics and similar services to help us understand how visitors use the site.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries, quote requests, and technical questions.
To process orders and deliver products and services you have requested.
To send you transactional communications related to your inquiry or order.
To improve the content, navigation, and performance of our website.
To comply with legal obligations and protect against fraudulent activity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Sharing of Information

We may share your information with trusted third parties only in the following limited circumstances:

With logistics and courier partners solely to fulfill and deliver your orders.
With analytics providers such as Google Analytics in aggregated, anonymized form.
With legal authorities if required by applicable law, court order, or government regulation.

5. Cookies

Our website uses cookies to enhance your browsing experience and collect aggregate visitor statistics. You may disable cookies through your browser settings, though some website features may not function properly as a result. By continuing to use our site, you consent to our use of cookies.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal and accounting obligations, and to resolve disputes. Inquiry and quote data is typically retained for up to three years unless a longer retention period is required by law.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal retention requirements.
Withdraw consent for future marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party services (such as WhatsApp and Google Maps). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website and services are intended for business-to-business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Email: sales@flexiblemetals.in
Phone: +91-8595870426
Address: Plot No.07, Sector-2B, Street No.3, Reliance Met City, Jhajjar, Haryana 124103, India